Privacy Policy

Last Updated: May 2026

1. Introduction

At Ethio Viral, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services.

2. Information We Collect

We collect the following types of information:

  • Account information (name, email, phone number)
  • Payment details (transaction history, payment methods used)
  • Usage data (order history, service preferences)
  • Device information (IP address, browser type, operating system)

3. How We Use Your Information

We use your information to:

  • Provide and maintain our services
  • Process transactions and send confirmations
  • Respond to inquiries and provide customer support
  • Send promotional communications (with your consent)
  • Improve our services and develop new features
  • Prevent fraud and ensure security

4. Information Sharing

We do not sell your personal information. We may share data with:

  • Service providers who help operate our platform
  • Payment processors for transaction handling
  • Legal authorities when required by law

5. Data Security

We implement industry-standard security measures including encryption, secure servers, and access controls. However, no internet transmission is 100% secure.

6. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Opt-out of marketing communications
  • Export your data in a portable format

7. Contact Us

For privacy-related inquiries, please contact us:

Email: [email protected]

Phone: +251 907 806 267

Address: Addis Ababa, Ethiopia